Thursday, May 1, 2008

Symantec Backup Exec 11d and Anti-virus Corporate version 10

Bengine.exe is stopping. Sometimes reporting Dr. Watson. Windows Server 2003. Backup Exec 11d. Job reports Recovered and then lists the same job 3x with Failed.

Event log showing Application Error for bengine.exe... After being jaded by frivolous Symantec Antivirus Errors in the Event log, it didn't even register to look at the errors in the event log except for the backupexec ones until later. Discovered that it was reporting the following:

Event Type: Error
Event Source: Symantec AntiVirus
Event Category: None
Event ID: 45
Date: 4/30/2008
Time: 2:49:28 PM


Target: C:\Program Files\Symantec\Backup Exec\bengine.exe
Event Info: Suspend Thread
Action Taken: Blocked
Actor Process: C:\WINDOWS\System32\svchost.exe (PID 1808)
Time: Wednesday, April 30, 2008 2:49:28 PM

Researched and found that others have experienced this...Symantec's great solution is to turn Tamper Protection off. I did this.

Not sure if a restart will be needed.

1 comment:

Anonymous said...

I have the exact same error. I was looking for a solution/reason of what happened. Thank you for the link, very helpful.