Thursday, June 5, 2008

Blank Email (D107, 8F07 errors) after migration to VMware

http://forums.novell.com/novell-product-support-forums/groupwise/groupwise-7x/gw7-install-setup-admin/331563-blank-email-d107-8f07-errors-after-migration-vmware.html#post1573580
Strange issue.

We cloned a Netware 6.5 SP5 Small Business Server to Vmware Server platform. Everything is running fine except...

Moved Grpwise 7.0.2 post office and domain to workstation with agents turned off. Turned off physical server and turned on virtual clone and copied the groupwise files to it (the clone was made earlier and prepared for migration (removing services not needed)...Agents turned off and copied using simple xcopy.

After migration on 5/31 users found that some but not all emails between 5/17 and 5/31 were blank. Subject, to and from, size etc all shows, but no message text, attachments..when trying to access properties of email get D107 on the client and a CF07 error on the POA. After changing the wphost.db file on the workstation with the copy of groupwise system to allow direct access, the 7.0.2 client shows the email fine. I did a diff of these two grpwise locations and found some blobs in offiles of the copy to be missing in the live system..I copied the missing blobs to the live system but no difference. I copy the workstation grpwise system to a restore location and set the POA, and the user can selectively restore email that was blank by going to File|Open Backup (after deleting the blank emails in the live system first)

I thought that was the end of it...but in the last 4 days we've seen new blank messages...only 2 (22-user system)..they exhibit the same symptoms.

Is this a corruption of blobs? I did do a check of file sizes between the two systems and there were no discrepancies.

I'm concerned that it still appears to be happening...and I'm not sure where to look next.

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